Implementation Support

Implementation Support

Asgard Aviation provides implementation support in several levels:

  1. Introduction to the project and support on a day-to-day basis. Main work is performed by the Operator. Asgard Aviation is participating and supporting when required. E-Learning courses could be used.
  2. Partly development of the required documentation and processes, e. g. SMS, Emergency Response Plan etc. on a fixed price base. Other documents developed by the operator.
  3. Full development and implementation to comply with the IS-BAO standard and/or EASA regulations.

1. Implementation support

IS-BAO, EASA and more:  In aviation, there are a lot of standards and regulations created by different international organizations to comply with. To ensure compliance with these, procedures, measurements and specific systems and software need to be implemented in your aviation organization.

While doing that, you need to run your organization, monitor flights and airport procedures and ensure customer satisfaction. To avoid chaos and use your and your staff’s resources where needed to enable an efficient day-to-day business, you should rely on external implementation support.

Implementation support is a structured plan to implement new systems, software or processes into in an organization via an exernal expert.

Asgard Aviation gives you the implementation support you need.


  • work closely with you and your staff to ensure an implementation tailored to your organization
  • take over project management for the duration of the implementation
  • evaluate current processes and equipment
  • conduct a gap analysis to identify potential for improvement
  • develop a plan to implement new systems, software or procedures and measurements in your organization
  • monitor the precise execution of the plan
  • ensure that the implementation meets the required standards
  • provide implementation resources for your staff
  • provide training for your staff to facilitate implementation
  • define Performance Indicators (PI’s)
  • test the newly implemented procedures, systems or software
  • assess their effectiveness and efficiency by monitoring the PI‘s
  • offer continuing support and advice

No matter what procedures, systems or software need to be implemented to meet the standards of EASA, IS-BAO or other certificates and organizations: Asgard Aviation is here to help!

2. IS-BAO Progressive Stage 1 implementation

IS-BAO was developed by the International Business Aviation Council (IBAC) in 2002. It is the International Safety Standard for Business Aircraf Operations and proves the successful implementation of a Safety Management System (SMS) of the International Civil Aviation Organization. The code of best practice is the industry’s contribution to promoting highly professional operational practices. IS-BAO is intended to build upon the excellent safety record already established by business aviation. It is required for flights in most states. IS-BAO is the most important certification for an operator in aviation.

In order to obtain an IS-BAO certification, an operator must undergo regular audits. IS-BAO includes three stages:

  • Stage 1 proves that an adequate Safety Management System (SMS) has been implemented in the organization
  • Stage 2 proves that the organization manages risks safely
  • Stage 3 proves that the SMS is fully implemented in the organization and is executed effectively

If stage 1 is carried out effectively and compliant with all the relevant regulations, it won’t be a problem for operators to successfully achieve stage 2 and stage 3. So, why not start well-prepared with the help of an external expert?

At Asgard Aviation, we know that you are busy running your business and ensure safe and efficient operations. We are here to help you implement IS-BAO Stage 1 in your organization while you can focus on your business. After that, we also support you with regular IS-BAO audits including stage 3.

3 AOC apllication support

The Air Operator Certificate (AOC) authorizes an air operator to conduct commercial air transport operations and proves the compliance of his activities with relevant regulations. Every airline that wants to operate in Europe must obtain an Air Operator Certificate.

The AOC application consists of 5 phases:

  • Pre-application phase,
  • Formal application phase,
  • Document evaluation phase,
  • Demonstration and inspection phase,
  • Certification phase.

In phase 1, it is determined whether the applicant has the ability and competence to conduct safe operation and comply with relevant requirements. If this is the case, the applicant receives a form which he has to complete and submit to ASSI.

In phase 2, the applicant is required to submit an application pack including a cover letter, a completed application form and documentation (operation manual, maintenance manuals etc.).

In phase 3, ASSI evaluates the application package and documentation. It is then rejected or accepted. While waiting for the response, the organization should prepare for the inspection phase.

Phase 4 is the demonstration and inspection phase. It includes operational and maintenance control, as well as security control. The applicant needs to prove that he or she is able to comply with the regulations and requirements during an operation.

In phase 5, the certification phase, ASSI ensures that the AOC applicant fulfills all the requirements to become an AOC holder and that he or she has the ability to comply with all the regulations. At the end of phase 5, ASSI oversees the operator with regualr audits.

Asgard Aviation is your competent partner during the AOC applications process and helps you obtain the certificate.

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4. Part NCC implementation support

The NCC regulations apply to any aircraft operator that is registered in a EASA member state and operates non-commercial complex motor-powered aircraft registered in a EASA member state or a third country outside the EU. They also apply for operators of non-commercial complex aircrafts that are registered in a non-EASA state but have their principal place of business in an EASA state.

A complex motor-powered aircraft is defined as an aircraft

  • with a maximum take-off mass over 5700 kg
  • with a maximum passenger seating configuration over nineteen
  • with a minimum crew of at least two pilots
  • with at least one turbojet engine or more than one turboprop engine.

In ordert o comply with the Part NCC regulations, the following is required:

  • An operations manual according to AMC2 or AMC3 of ORO.MLR.100
  • A Safety Management System (SMS)
  • A declaration including details about the aircraft type
  • Continuing Airworthiness Manintenance Organization (CAMO)

The declaration about the operations of an airline, based on which an oversight program is developed, is a substitute for an AOC in commercial air transport.

Without compliance to Part NCC regulations, an operator risks not being covered by insurance or might face civil liability.

In order to fulfill Part NCC rules, qualified and trained personnel must be in charge. The operator needs to make trainings and checklists regarding the regulation available to the crew of an aircraft.

This is a lot to take care of while you need to run your business and monitor your organization’s non-commercial flights. At Asgard Aviation, we help you implement all the systems, documents and trainings that are required for Part NCC.

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